Questions, answered plainly

Yes. We build a working preview of your new homepage at no cost and with no obligation. If it's not right for you, you owe nothing.

Because it's the fastest way to show you what we can do. It's easier to decide when you can see your own business on a real, working page instead of imagining it from a proposal.

For the preview: your business name and a link to your current website, Google listing or social page. For launch, we send a short checklist (logo, photos, services, service area, hours and domain access).

Previews are usually ready within a few business days. Most small-business sites can go live within about two weeks of your approval, depending on how quickly content and feedback come in. Business texting needs US carrier registration, which can add some days.

No. We work online with small businesses across the United States.

Those are the prices where our packages begin. A larger site, extra pages, add-ons or custom automations can cost more. You'll get a clear written quote before you pay anything.

On Website + Care: hosting, SSL security, backups, monitoring, software updates and small content changes. On Smart Business, also the AI chat assistant, missed-call text-back, review requests, appointment reminders and a monthly report.

Your domain is registered in your name and is usually a small yearly fee. Software you already use (for example a booking or practice-management system) stays on your account. Anything else will be in your written quote.

Absolutely. Many businesses start with Website + Care and add Smart Business features once the site is live.

Your domain is registered in your name, and your content (text, photos, logo) belongs to you.

Yes. We can redesign it, rebuild it, or move it from platforms like Wix, Squarespace or WordPress. The free preview shows what an upgrade could look like.

We set up the technical basics for local search (fast pages, titles and descriptions, business details markup, sitemap and Google Search Console) and can help with your Google Business Profile. Nobody can honestly guarantee rankings, and we won't.

You don't have to. Just send us what you want changed and we'll handle it as part of your monthly care. If you prefer to edit some content yourself, tell us and we'll discuss options.

We set it up with information you approve (services, hours, area, policies), give it clear limits, and have it hand off to you for anything outside them. You review it before launch, and we refine it over time.

No. It's clearly presented as a virtual assistant, and customers can always ask to reach a person.

When a call to your business goes unanswered, the caller automatically receives a friendly text from your business number, so they can tell you what they need instead of calling the next business on the list. You choose the wording.

Usually not. In most cases unanswered calls are forwarded from your existing number to a business line that handles the text-back. We'll walk you through the options for your phone provider.

We send one polite request after a visit or job, at a time you choose, with an easy way to opt out. You decide who gets them and when.

Often, yes: calendars, spreadsheets, email, CRMs and many booking and invoicing apps. Tell us what you use and we'll confirm what's possible before you commit.

We keep medical information out of website forms, chat and texts. Patient intake, health history and appointment details stay in your existing HIPAA-ready practice software; our tools link to it. This isn't legal advice, and we recommend confirming your setup with your compliance advisor.

Your terms are written down before you start, including how cancellation works. Your domain stays yours either way, and we'll help with a clean handover.

By email or message. You work with a real person who knows your setup, not a ticket queue.